Technical Support
Supporting our mining customers in all types of requests
Slope stability monitoring requires focus, peace of mind and a hassle-free management, without concern for instrument reliability or lack of confidence on the collected data. Hexagon’s integrated approach to monitoring allows our customers to manage their sensors and instruments through a single provider and to rely on our 24/7 network of certified Technical Support Partners in 15 regions worldwide.
EsT | Equalized scrambled Technology (等化スクランブル技術)
EsT は、アンテナの放射性能全体を利用して GPR 信号を完全に制御することができ、最高のノイズ除去を行い、低周波と高周波の両方を捕捉して、深度範囲の拡大と高分解能を実現し、ユーティリティ探査の新たな可能性を提供します。
IDS GeoRadar が特許を取得したこの革新的な技術は、これまで達成できなかった GPR 性能を提供し、今まで深度範囲と分解能のどちらか一方でしか対応できなかった埋設物の位置特定を、深度範囲と分解能の両方にて行うことができるようになりました。EsT 技術により、Stream DP は、市場で入手可能な他のソリューションと比較して、より深いレンジで地下資産を最大限に検出する比類のない GPR 性能を提供することができます。
Take advantage of Certified Technical Support Partners in 15 regions worldwide. With IDS GeoRadar you can count on 60+ high qualified technical Support Specialists (including Geologists and Engineers) and a 2nd level Support Team in IDS GeoRadar Italy HQ!
When choosing HxGN MineMonitoring as your partner you can access a Support plan package that includes 24/7 Support with ticket tracking, an extension on warranty, on-site maintenance visits and software and upgrades. By subscribing the Support Plan package, you ensure your monitoring instruments stay in top shape and are provide maximum availability.
For the purpose of training, and much more, our users have exclusive access to the myWorld customer portal, where they can find a series of tools such as:
• Web-based support
• Video tutorials
• Training courses
• Product downloads
• Web-based support
• Video tutorials
• Training courses
• Product downloads
Contact IDS GeoRadar
Contact our sales team and get detailed information about IDS GeoRadar products and services.
Contact our sales team and get detailed information about IDS GeoRadar products and services.
24/7 Remote Monitoring Services
Discover our comprehensive suite of advanced services for increased safety management
Discover our comprehensive suite of advanced services for increased safety management